Terms of service

Seborah is a trademark of Seborah. These Terms set the rules for accessing and using the website http://seborah.com (hereinafter referred to as the "Site"), operated by Seborah with its headquarters at 5 Canton Rd, Tsim Sha Tsui, Hong Kong. The Terms also apply to products and services offered through the Site.

By using the Site or our services, you accept these Terms and agree to comply with them.

Company Name: Seborah
Address: 5 Canton Rd, Tsim Sha Tsui, Hong Kong
Email: support@seborah.com

Follow us on Instagram @seborahfashion and let your style speak for itself.

You do not need to register to browse the Site. However, registration is required if you want to make a purchase or use certain features.

Seborah offers products in the fashion industry. These Terms define the rights and obligations between Seborah and Users. If you disagree with the provisions, please do not use the Site.

The Site is operated by Seborah. The terms "we," "us," and "our" refer to Seborah.

New features, services, or updates introduced on the Site are also subject to these Terms. The latest version of the Terms is always available on this page. Seborah may make changes at any time, effective upon publication.

Our online store operates on the Shopify Inc. platform, which provides the technological infrastructure for online sales.

SECTION 1 – TERMS OF USE OF THE ONLINE STORE
By accepting the Terms, you confirm that you have full legal capacity under the law of your country of residence or have parental or guardian consent if you are a minor.
Using the Site for illegal activities, including copyright infringement, is prohibited.
Introducing viruses, malware, or other harmful code is prohibited.
Violation of these rules may result in immediate termination of access to our services.

SECTION 2 – GENERAL PROVISIONS
We reserve the right to restrict access to the Site or services at our discretion.
The user acknowledges that data (except payment information) may be transmitted through various networks and adapted to technical requirements. Payment information is always encrypted.
Copying, selling, or using any part of the Site without our written consent is prohibited.
Section titles are for informational purposes only and do not affect the interpretation of the Terms.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION
We do not guarantee that the information on the Site is always accurate, complete, or up to date. The content is general in nature and does not replace individual advice.
Some information may be outdated and is kept for archival purposes. We reserve the right to update it without obligation to notify.

SECTION 4 – PRODUCT AND PRICE CHANGES
Prices may change at any time without prior notice.
We reserve the right to modify or discontinue services, product offerings, or Site operations at any time.
We are not responsible for price changes or service interruptions.

SECTION 5 – PRODUCT INFORMATION
Some products are available online only and are subject to stock availability. Returns and exchanges are governed by our Returns Policy.
We strive to ensure product photos accurately reflect their appearance, but colors may vary depending on screen settings.
We reserve the right to limit sales to specific areas or customer groups. We do not guarantee that products will meet all user expectations.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may refuse or cancel orders at our discretion. Restrictions may apply to the quantity of products purchased.
The user agrees to provide true and current personal and billing information.
Detailed return policies are described in our Returns and Refund Policy.

SECTION 7 – EXTERNAL TOOLS AND SERVICES
We may provide third-party tools or services over which we have no control.
Use of them is at the user's own risk.
We recommend reviewing the terms and privacy policies of these service providers.

SECTION 8 – EXTERNAL LINKS AND THIRD-PARTY CONTENT
The Site may contain content or offers from third parties.
We are not responsible for external sites, their content, or actions.
Complaints regarding external products should be directed to the respective suppliers.

SECTION 9 – USER CONTENT AND OPINIONS
By submitting feedback, reviews, or suggestions, the user grants us a non-exclusive right to use and publish them.
We are not obligated to keep such materials confidential or to respond.
We reserve the right to remove content deemed offensive, illegal, or inappropriate.
The user is fully responsible for their publications.

SECTION 10 – PERSONAL DATA
All personal data provided when using the store is processed in accordance with our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES
Occasionally, errors or inaccuracies may occur regarding product descriptions, prices, or availability.
We reserve the right to correct them without prior notice, even after an order has been placed.

SECTION 12 – PROHIBITED USES
Among others, the following are prohibited:
(a) violating applicable laws,
(b) promoting illegal activities,
(c) infringing intellectual property rights,
(d) insulting, discriminating against, or bullying others,
(e) spreading false information,
(f) installing malicious software,
(g) collecting user data without consent,
(h) using the Site for immoral or offensive purposes.

Violation of these rules may result in access to services being blocked.

SECTION 13 – DISCLAIMER OF LIABILITY
We do not guarantee that our services will operate without interruptions, errors, or delays.
Use of our services is at your own risk.
Seborah is not liable for indirect, incidental, or consequential damages, including loss of data or profits.

SECTION 14 – INDEMNITIES
The User agrees to indemnify Seborah, its employees, and partners against any claims arising from violation of the Terms or third-party rights.

SECTION 15 – SEVERABILITY OF PROVISIONS
If any provision of the Terms is found invalid, the remaining provisions remain in effect.

SECTION 16 – TERMINATION
The User may stop using the Site at any time.
Seborah reserves the right to terminate services without prior notice in case of rule violations.

SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between the User and Seborah.
Failure to enforce any provision does not constitute a waiver of rights.

SECTION 18 – GOVERNING LAW
The Terms and any agreements related to Seborah services are governed by Polish law.

SECTION 19 – CHANGES TO THE TERMS
The current version of the Terms and Conditions is always available on this page.
Seborah reserves the right to make changes effective from the date of publication.

SECTION 20 – RETURNS AND REFUNDS

We want you to be completely satisfied with your Seborah purchase. However, if something does not meet your expectations, our return process is simple and hassle-free.

Return Period
You have 60 days from the delivery date to request a return.

Return Acceptance Conditions
To be accepted, returned products must be:

• unused
• in original condition
• returned with complete packaging

We do not charge any handling fees — our policies are clear and fair.

How to start the return process
Contact us at support@seborah.com with your order number. Our team will guide you through the next steps.
Return shipping costs are the customer's responsibility. We recommend a shipping method with tracking.

Product Exchange
If you prefer an exchange instead of a refund, let us know — we will help you find the right replacement.

Refund
After receiving and inspecting the return, funds will be refunded to the original payment method within 7 business days. The bank or payment provider may require additional time to finalize the transaction.

Need help?
Have questions? Write to us anytime: support@seborah.com We are here to provide you with the best shopping experience at Seborah.

SECTION 21 – CONTACT DETAILS
If you have any questions or concerns, contact us:

Company Name: Seborah
Address: 5 Canton Rd, Tsim Sha Tsui, Hong Kong
Email: support@seborah.com

Follow us on Instagram @seborahfashion and let your style speak for itself.

Thank you for choosing Seborah – the place where style, creativity, and confidence come together.