Privacy policy

At Seborah, we believe privacy is an essential part of great customer service. This Privacy Policy explains how we collect, use, and protect your personal information when you visit http://seborah.com, make a purchase, or contact our customer service team. By using our website, you accept the practices described in this policy. If you do not agree with its contents, please do not use our services.

Who we are

Company name: Seborah
Address: 5 Canton Rd, Tsim Sha Tsui, Hong Kong
Email: support@seborah.com

The data we collect

When you use our website, we may collect the following data:

Technical data, such as your IP address, browser type, and time zone.
Personal information provided when placing an order, such as your name, email address, phone number, shipping address, and payment details.
Information you share when contacting us, for example customer service inquiries.

How we use your data

Your data is used to:

Process and deliver your orders.
Provide customer support.
Keep our website secure and prevent fraud.
Personalize your shopping experience.
Send updates, offers, or marketing messages, only with your consent.

Sharing your data

We only share your data with trusted partners, such as:

Payment service providers.
Shipping and delivery companies.
Technical and marketing service providers, including the Shopify platform.

We never sell or rent your personal information.

Cookies

Our website uses cookies to:

Remember your preferences.
Improve site performance.
Show content tailored to your interests.

You can disable cookies in your browser settings, though some features of the site may not work properly if you do.

Your rights

As a user, you have the right to:

Access the personal data we hold about you.
Correct or delete your data.
Restrict how your data is processed.
Receive a portable copy of your data.
Withdraw your consent at any time, for example unsubscribing from the newsletter.

To exercise your rights, contact us at support@seborah.com.

Children's privacy

Our services are intended for adults. We do not knowingly collect data from anyone under the age of 18. If we learn that we have received such data, it will be deleted promptly.

International data transfers

If you are located in the United States, please note that your personal information may be processed or stored outside the United States by our trusted partners, for example payment providers, technology platforms, or logistics companies. We take every measure to ensure that any data transfer is carried out securely and in compliance with applicable data protection laws.

Data security and retention

We take great care to protect the security of your personal data. We store it only as long as necessary in order to:

Provide our services.
Meet legal obligations.
Resolve disputes and claims.

Updates to this policy

This Privacy Policy may be updated from time to time. The current version is always available on the Seborah website. We encourage you to check back regularly for any changes.

Contact us

Company name: Seborah
Address: 5 Canton Rd, Tsim Sha Tsui, Hong Kong
Email: support@seborah.com

Thank you for trusting Seborah. We are committed to protecting your data while providing a pleasant and stylish shopping experience.