Refund policy
We want you to be completely satisfied with your purchase from Seborah. But if something doesn't meet your expectations, our return process is simple and hassle-free.
Return window
You have 60 days from the date your order is delivered to request a return.
Return conditions
For a return to be accepted, items must be:
- unused
- in their original condition
- sent back with all original packaging
We don't charge any handling fees. Our terms are clear and fair.
How to start a return
Reach out to us at support@seborah.com with your order number. Our team will guide you through the next steps.
Return shipping costs are the customer's responsibility. We recommend using a trackable shipping method.
Exchanges
If you'd prefer an exchange instead of a return, just let us know and we'll help you find the right replacement.
Refunds
Once we've received and inspected your return, funds will be refunded to your original payment method within 7 business days. Your bank or payment provider may need extra time to finalize the transaction.
Need help?
Have questions? Message us anytime at support@seborah.com. We're here to give you the best possible shopping experience with Seborah.